Bank on our Experience
IRD brings expertise through its strong process and excellent technical skills, while its domain expertise lies in the area of Retail, Investment, Corporate & Cooperative Banking. Each of the Solution areas that we operate in are backed by years of experience and specific accelerators that can give the project a clear head-start and start realizing business value early.
We strive to bring in the latest innovations in the industry to our customers and apply best practices to an extent that far exceeds the norm, providing the highest quality in what we do.
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Changing a Core Banking system is more than just implementation and replacement of one system with another. The decision to replace a core banking system in any bank impacts the IT, Business, End Users and the customers of the bank in a big way.
Every Core Banking transformation project needs to define and measure metrics for Improved efficiency of business process, Reduced TCO, Improved End User Satisfaction, Improved Customer Experience, Ability to launch products faster to the market and increased compliance to local and global regulatory bodies. Besides, how do we ensure that the transformation is able to box in the scope and still deliver all the desired improvements within the defined time and budget?
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How to Get the Maximum from your Transformation Project!
Mobile Banking
A majority of the banks already use Mobile and wireless solutions. Mobile banking is not only essential to retain customers, it also allows Banks to provide enhanced services using location, social media and browsing habits. With usage of smart phones increasing, services like CRM and Agency Banking are moving out of branches into the field.
How can the bank provide a rich customer experience that include technologies such as location awareness, NFC, real-time notifications? How can we ensure that the bank’s mobile offering is unique and well positioned to retain and attract new customers? No out of the box solution can satisfy the bank’s current and future requirement completely.
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User Experience Testing
Testing strategies today need to ensure a seamless end-user experience and process continuity across business applications, devices & environments. While implementing any best-of-breed Core Banking solution, one needs to ensure that the solution is tested and performing optimally.
The focus of any independent testing needs to be not just Quality Assurance – it needs to re position the focus in ensuring a better user experience, increased automation and continuous testing.
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