Changing a Core Banking system is more than just implementation and replacement of one system with another. The decision to replace a core banking system in any bank impacts the IT, Business, End Users and the customers of the bank in a big way. Every Core Banking transformation project needs to define and measure metrics for Improved efficiency of business process, Reduced TCO, Improved End User Satisfaction, Improved Customer Experience, Ability to launch products faster to the market and increased compliance to local and global regulatory bodies. Besides, how do we ensure that the transformation is able to box in the scope and still deliver all the desired improvements within the defined time and budget?
With years of experience in various markets, IRD is your trusted partner to ensure that your Core banking transformation is a success.
A majority of the banks already use Mobile and wireless solutions. Mobile banking is not only essential to retain customers, it also allows Banks to provide enhanced services using location, social media and browsing habits. With usage of smart phones increasing, services like CRM and Agency Banking are moving out of branches into the field.
How can the bank provide a rich customer experience that include technologies such as location awareness, NFC, real-time notifications? How can we ensure that the bank’s mobile offering is unique and well positioned to retain and attract new customers? No out of the box solution can satisfy the bank’s current and future requirement completely.
IRD brings in a unique set of technology & domain expertise to build on existing solutions or build afresh.
Testing strategies today need to ensure a seamless end-user experience and process continuity across business applications, devices & environments. While implementing any best-of-breed Core Banking solution, one needs to ensure that the solution is tested and performing optimally.
The focus of any independent testing needs to be not just Quality Assurance – it needs to reposition the focus in ensuring a better user experience, increased automation and continuous testing. The final measure of how well a solution has been tested and implemented is to calculate the increased productivity, reduced cost and improved customer satisfaction and retention.
With deep expertise on various testing tools and years of experience in testing Retail Banking applications – IRD can help you get up and running faster and get the most out of your products.
